Return Policy

If you're not happy with an item purchased online, please contact Havlow immediately for a return authorization.

Please return the item of clothing in an original, unworn, pristine condition in the original packaging within 10 days of receipt for a refund. You may return the item within 20 days of receipt for a credit that is valid for 6 months only.

The clothing item must be shipped to us in the original packaging, in pristine condition, by prepaid, insured courier or mail. You must indicate “direct signature” on the airway bill and notify us of the tracking number in advance. C.O.D. deliveries are not accepted. We do not accept responsibility for any items lost or stolen in transit. Credits are issued less any additional shipping charges.